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Announcing the winners of the Banker Middle East Product Awards 2019

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Monday 07, October 2019

CPI Financial, the leading financial publisher in the Middle East, is proud to announce the winners of the 2019 edition of the Banker Middle East Product Awards.

CPI Financial, the publisher of Banker Middle East, has been conducting Awards programmes associated with its market-leading banking and finance publications for the last two decades. Banker Middle East, its flagship title which now celebrating its 20th year, boasts more than 68,000 online members from across the Middle East who actively vote on www.bankerme.net.

The Banker Middle East Product Awards, now in their 12th year, celebrate the highest achievers and most successful financial products and services. While the Banker Middle East Industry Awards is decided by a complex methodology and panel of judges comprised of experts in the industry, the Banker Middle East Product Awards is decided by the readership of Banker Middle East both online and in print. 

This year’s edition received a record number of votes from registered subscribers of the publication both online and offline, with 9,200 votes recorded across 51 categories.

Due to the overwhelming response, categories which received a large number of votes in non-competing markets resulted in individual winners for countries that reached a certain vote threshold in that category. Otherwise, only one winner was chosen for the region.

In addition, because of the positive feedback and passionate engagement that this year’s Product Awards programme has generated for the industry at large, Banker Middle East will be publishing a Product Awards 2019 magazine, in order to highlight in greater detail the superlative products and services of the winning institutions.

“In the 20 years that we have published Banker Middle East, the industry’s products and services have experienced a period of remarkable growth and innovation, with exemplary institutions from across the region embracing the latest technologies and innovations to match and sometimes exceed the best banks and financial institutions worldwide. We’re proud to offer a platform with which the industry itself, as well as those in the broader financial landscape, can recognise those institutions across the Middle East whose product and service offerings stand out,” said Nigel Rodrigues, Founder and Chief Executive Officer of CPI Financial.

“The world is still changing rapidly, however, and the financial community must continue changing with it. The best institutions are customer-centric not only in their words, but in their actions. We look forward to tracing how the industry continues its forward momentum and adapts to the needs of tomorrow’s consumer,” Rodrigues continued.

A full list of Banker Middle East Product Awards 2019 winners is as follows:

Retail Banking

Best Retail Banking Services (Oman)

Oman Arab Bank

Best Retail Banking Services (Lebanon)

Blom Bank

Best Retail Banking Services (KSA)

Al Rajhi Bank

Best Retail Banking Services (UAE)

Emirates NBD

Best Car Loan

Emirates NBD

Best Consumer Insurance Product

AIG

Best Credit Card (KSA)

The National Commercial Bank

Best Credit Card (UAE)

Mashreq Bank

Best Islamic Credit Card

The National Commercial Bank

Best Premium Credit Card (Kuwait)

Ahli Bank of Kuwait

Best Premium Credit Card (KSA)

The National Commercial Bank

Best Co-Branded Credit Card

Blom Bank

Best Call Centre

Commercial Bank of Dubai

Best Deposit Account

Emirates NBD

Best Deposit Product

Citibank

Best Current Account

RAK Bank

Best Savings Account

First Abu Dhabi Bank

Best Savings Product

Ahli United Bank Kuwait

Best Bancassurance Product

First Abu Dhabi Bank

Best Personal Loan

Al Rajhi Bank

Best Premium Banking Services

National Bank of Fujairah

Best Priority Banking Service

Mashreq Bank

Best Mobile Banking Service (UAE)

National Bank of Fujairah

Best Mobile Banking Service (Kuwait)

Ahli United Bank Kuwait

Best Business Insurance Product

AIG

Best Retail Customer Service

Dubai Islamic Bank

Best Customer Loyalty Programme (KSA)

The National Commercial Bank

Best Customer Loyalty Programme (UAE)

National Bank of Fujairah

Best Social Media Customer Service

Dubai Islamic Bank

Best Islamic Retail Banking Services (UAE)

Dubai Islamic Bank

Best Islamic Retail Banking Services (KSA)

Al Rajhi Bank

Best Islamic Retail Banking Services (Egypt)

ADIB Egypt

Best Islamic Retail Banking Services (Bahrain)

KFH Bahrain

Best Islamic Corporate Banking Services

Dubai Islamic Bank

Best Digital Banking Services (Kuwait)

Warba Bank

Best Digital Banking Services (UAE)

Mashreq Bank

Best Ladies Proposition

National Bank of Fujairah

Best CSR Services

Ahli United Bank Kuwait

Best Financial Inclusion Programme

Standard Chartered

Best Home Finance Product

Dubai Islamic Bank

Wealth Management & Investments

Best Forex Trading Service

Century Financial Brokers

Best Islamic Fund

First Abu Dhabi Bank

Best Wealth Management Solution

Standard Chartered

Best Equity Fund

First Abu Dhabi Bank

SME Finance

Best SME Exchange Service

Mashreq Bank

Best SME Internet Banking Service

National Bank of Fujairah

Best SME Loan

National Bank of Fujairah

Best SME Trade Finance

National Bank of Fujairah

Best Customer Service – SME

Mashreq Bank

Corporate & Investment Banking

Best Investment Banking Services

GFH Financial Group

Best Trade Finance Offering

Trade Bank of Iraq

Best Real Estate Advisory

Mashreq CIBG

Best Corporate Advisory Service

Standard Chartered

Corporate Deal of the Year

Dubai Islamic Bank

Best Cash Management

Commercial Bank of Dubai

Best Treasury Management

National Bank of Fujairah

Best Market Maker and Liquidity Provider

Al Ramz Capital

Best Customer Service – Corporate/

Investment Banking (UAE)

National Bank of Fujairah

Best Customer Service – Corporate/Investment Banking (Bahrain)

KFH Bahrain

Best IT Solutions Provider

SAP

Best Investment Management Services

GFH Financial Group

Overall

Best Banking Services (KSA)

The National Commercial Bank

Best Banking Services (UAE)

Dubai Islamic Bank

Best Banking Services (Lebanon)

Blom Bank

Best Banking Services (Oman)

Oman Arab Bank

Best Banking Services (Iraq)

Trade Bank of Iraq

Best Banking Services (Bahrain)

KFH Bahrain

Best Digital Transformation Services

Commercial Bank of Dubai

TAGS : CPI Financial, Banker Middle East Product Awards, Banker Middle East

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