NCR Financial Kiosk launch/Supplied
The self-service kiosk will enable customers to access account services and transactions typically found in a branch.
Monday 29, April 2019 BY KUDAKWASHE MUZORIWA
Oman’s Bank Dhofar has partnered with NCR Corporation to launch NCR Financial Kiosk.
The NCR Financial Kiosk will offer Bank Dhofar’s customers the ability to conduct 90 per cent of teller-aided transactions conveniently and on their schedule, with a digital and self-service experience free from waiting in line in a bank branch.
Dr. Tariq Taha, the Chief Digital Banking and Information Officer of Bank Dhofar, said, “With the introduction of NCR Financial Kiosk, we can migrate routine transactions to the self-service channel, enabling our staff to dedicate more time to customer service, facilitate high-value product purchases and cross-sales while providing our corporate and retail customers with superior service and a better experience.”
“Customer behaviours are changing and retail banking must transform to stay ahead of their customers’ needs and preferences,” Hussam Zahdeh, the Area Vice President for NCR Banking said.
Bank Dhofar is the first in Oman to introduce NCR Financial Kiosk.